Walkers' Memorial

Personal June 2024 - Present
Project Overview
This is the next project under the Google Career UX certificate but it is also one that I hope to implement one day soon. My family asked me to design a website for a business they dream of having one day. So I designed a responsive website, starting with desktop, then tablet, then mobile. 
My Contributions
This is definitely one of the easier projects to design but harder to research for. Because the topic of the website is so heavy, I had few users to test and give feedback. However, most of my research was made up by secondary sources and competitive analyses.
I did the typical design process as taught, to create a project overview, research, create personas and scenarios, wireframe, prototype and iterate the design.
A preview of a website for memorial gardens.
I had asked family members to explain what the emotions are like when accessing a service like this. I took those emotions into account and combined them with the competitive analysis of other sites similar to this one.
I also read a lot of blog posts and first person accounts to understand what the user would be going through since I have personally never had to access a site like this. I was also exposed to the idea that someone would access the website for their own funeral, so I created a feature for that type of user as well.
Research
A persona created for a 62 year old man named Errol McDonald.A persona created for a 41 year old woman names Nicole Campbell
Wireframes
I made a site map and used it to draw the wireframes.
Then I turned the paper wireframes into digital ones.
Prototypes and Mockups
I turned the wireframes into mockups but I wasn't satisfied with the contact us, so I went back to wireframing and redid the contact us page.

And naturally, the prototype came next.

What's Next

Impact

This project has not been tested for usability yet but I intend to do observations while users complete tasks. The most important part of this project was the empathising with users who would use this. Therefore, moderated testing would suit it best.

What I learned

This was the first responsive website that I designed. I spent the most time on the desktop version and then I just scaled them down to tablet and phone sizes. As this project goes on, I will spend more time making sure the mobile version is as detailed and specific.

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